From the very first phone call with Manish it was clearly evident that we had found an advocate who is incredibly pragmatic and throughout the process leading up to tribunal offered much heartfelt advice that was much needed during uncertain times. We were extremely grateful of how Manish sacrificed many late evenings on the phone, offering practical and personal guidance. It gave us the confidence to strive towards the rightful conclusion to a long process and equipped us with the knowledge to move forward positively in the future. We have been truly very lucky to find his encouragement and I wish other parents too would find great strength by having the support of Manish as their SEN advocate.