I reached out to Manish for some advice on a vital matter relating to my Tribunal appeal after reading his numerous constructive responses on Mumsnet. Manish kindly and generously sacrificed his personal time, when he had a busy diary, to patiently listen and understand the background and share his invaluable insights and provide some excellent advice based on his hands-on experience in this area. The guidance he provided was practical and very helpful and he kindly shared details of contacts to help progress further. With his personal experience Manish was able to understand the key issues quickly and then provided some excellent practical guidance, free of cost.